MiCollab Client users can gather information about any issues experienced and provide to the administrator team for help troubleshooting the Client. The diagnostic report provides diagnostic and troubleshooting information for a failed Client session. To send the diagnostics report:

  1. From the MiCollab top header menu, single tap on the avatar to open Settings > General.
  2. In the Send Diagnostics section, enter a short description of the issue in the first text box.
  3. Describe the issue in detail in the second text box.
  4. Select Send.